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simPRO Adds an Innovative Service Feature to its Next Generation Mobile App to Enhance and Simplify Operations in the Field

July 18, 2019

simPRO, a leading field service management software company, has enhanced the simPRO mobile app to include a Service module designed to maximize job visibility and efficiency for technicians working in the field.

Strong Field Service Workflows With New simPRO Mobile Update

July 17, 2019

simPRO Mobile’s much anticipated Service module is here! The updated field service mobile app now provides complete workflow performance in the field for enhanced customer service.

5 Ways to Stay Calm, Cool, and Collected During HVAC Busy Season

July 12, 2019

If you’re starting to feel the heat from rising temperatures and frantic clients, chances are you’re an HVAC business in the midst of busy season. This time of year is great for sales and new jobs, but it can also bring added stress as technicians are needed to work longer hours, and the workforce is often limited.

3 ways mobile solutions are improving customer satisfaction

July 11, 2019

Mobile solutions play an important role in the way trade contracting services are performed today - but how do they impact customer satisfaction?

simPRO Update: Short Project Names and images in quotes and jobs

July 11, 2019

The simPRO Ideas Portal has inspired another round of updates. 118 suggestions have made it into simPRO’s field service management software this year. And those in the upcoming release (rolling out from July 14) have attracted over 500 votes between them!

Read on to find out more about the addition of Short Project Names and the ability to see product images when adding Pre-Build and Catalog product images to quotes or jobs.

Smart devices, mobile solutions and the evolution of technicians

July 8, 2019

Smartphones, tablets, and mobile solutions changed how technicians can send, receive, and capture information when operating in the field. Hardware, software, and applications have enabled even more workflows to be completed with a hand-held device.

Automating data management with Data Feed

July 4, 2019

As more businesses continue to learn about the benefits of a central operating system and a single source of truth, many are also searching for ways to collect data more efficiently.

simPRO is helping the data collection cause with Data Feed - a feature that automates the collection and allocation of information from emails into a simPRO system.

Is Your Electronic Security Business Ready for the Cloud?

Glenn Nott   July 1, 2019

While security integrators have become accustomed to offering cloud-based services to their customers, the same technology can be a major benefit to their own company.

For security integrators, there is no doubt that Software as a Service is changing business; in fact, using the cloud to enable access to data and to operate software applications from multiple devices over a shared network is becoming a pillar of successful integration businesses.

simPRO Update: An easy way to clean up unused catalog items

June 28, 2019

Our thirteenth release for 2019 starts rolling out from June 30. To help you get a fresh start in the second half of the year, the release includes a new take on an old favourite - the Inactive Catalog Items Report.

8 ways simPRO's eForms makes your life easier

June 21, 2019

Businesses are often built on paper forms, but have they met their match in digital apps?

eForms, simPRO's standalone app, offers all the advantages of capturing information with traditional paper forms while optimizing the data capture experience and preventing the unnecessary duplication of process.

This additional functionality means that eForms introduces new opportunities for enhanced data collection, processing, and management for users.

Below are 8 ways that simPRO's eForms solution is changing the way people run their businesses.