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Supporting the country’s largest network of trade businesses

Brad Halcrow   October 30, 2017

Scott Carr has been with the Laser Group since the very beginning. Originally the Laser Group had built their own software. Over time, developing, maintaining and supporting the software was taking away the focus from what they do best - supporting their members.

Nowadays, the Laser Group is a 240-strong network of plumbers and electricians across New Zealand and Australia, running on a reliable, robust system that’s growing with them.

How a complementary partnership struck triple digit growth in 2 years

Brad Halcrow   October 18, 2017

After selling his IT business and taking extended time off it was time for Karl Gaines to take on a new project. Enter Garry. Garry had been finding it difficult to grow his security business, IQ Security and was therefore ready to sell.

After several discussions Karl bought in. The complementary partnership enabled Garry to continue excelling with his technical skills as Karl stepped in to organise and streamline the business infrastructure. As a result, in the last two years, they’ve seen triple digit growth.

Turnover has tripled and the paper trail has disappeared

Brad Halcrow   October 10, 2017

Heron Plumbing, based in Auckland New Zealand is a 56 year old business. When Dale, president of Master Plumbers Auckland and wife Andrea bought the business 6 years ago they saw an opportunity to refine the workflow by removing the paper laden processes in place.

With 37 years in the fire protection industry, Mark uses simPRO to keep him covered

Brad Halcrow   September 28, 2017

Richdale Fire was purchased by Bartley Group in March this year and rebranded as RFS Fire & Compliance. As Project Manager for Bartley, Lynda Hocquard was charged with ensuring that RFS had the necessary infrastructure to ensure the success of the business into the future.

Automating the business while keeping to the highest standards

Brad Halcrow   September 28, 2017

Cinos is a leading Systems Integrator with offices in the UK, Singapore and the US. They boast high profile clients including British Airways, ITV and Caterpillar to name a few.

The company prides itself on maintaining premium quality service and support.

Phill’s team are united with the business, and the community (Part 2 of 2)

Brad Halcrow   September 6, 2017

This is the second post in a two-part series following Laser Plumbing Vermont. In this interview we hear how Phil Craig has established a strong team culture which has prepared the company for a prosperous forecast.

Fewer hours & more productivity

Brad Halcrow   August 29, 2017

Frank Bauer's, Proguard Protection Services has seen significant improvements since implementing simPRO in 2016. In the following story VP of Operations, David Divine and VP of Finances and Human Resources, Cheryl Bach outline the extraordinary savings that have been made since the software’s implementation.

With simPRO embedded, the ceiling of growth has been lifted

Brad Halcrow   August 25, 2017

Frank Bauer II is the CEO of Proguard Protection Services in Aspen Colorado. The company has a total of 23 employees, 11 of which are in the field. Frank realized Proguard had hit a ceiling of growth. New infrastructure was required to lift the ceiling in order to continue building the company. As luck would have it, Frank found simPRO.

Staff autonomy enabling a speedy process (Pt 1 of 2)

Brad Halcrow   July 3, 2017

Phill’s been in business for more than 20 years. It was around 10 years ago when he realised he’d like to take the business further.

He had big plans but the business model just wasn’t quite working; the infrastructure wasn’t enabling expansion. Phill hired the help of a business coach to implement systems and processes to propel the business forward.

An open letter of phenomenal success

Brad Halcrow   June 21, 2017

If you’ve been following The Journey for a while you’ve probably already heard of Adam Bell. He was the guy who went from working long, long hours to becoming a triathlete in between fishing holidays. After a while he got bored of all the time off so he’s decided to get stuck back into work and put in at least 30 hours per week to grow the business. Adam’s bought a new office space and big changes are ahead.

I asked him recently how adding simPRO to his business has changed things for him personally and professionally. This is his email to me in all its unedited glory.