simPRO has been awarded one of the highest ratings by Featured Customers in their just released 2018 Winter Field Service Management Software Customer Success Report.

simPRO was ranked as ‘Market Leader’, with a total weighted score of 89/100.

The Report gives prospects better insight on which Field Service Management software would work best for their business according to real customer references.

Featured Customers describes the companies in the Market Leaders category: “Our Market Leaders are vendors with a substantial customer base and market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size.”

Featured Customers, the world’s leading customer reference platform for B2B business software and services, helps potential B2B buyers research and discover business software and services through vendor validated customer references content such as customer testimonials, success stories, case studies, and customer videos.

The customer success report is based on over 1,200 pieces of verified customer reference content. A vendor’s overall customer success score is reached via a weighted average of their Customer, Social, and Company Scores. Of the 31 vendors listed in the Featured Customers’ Field Service Management category, 24 vendors met the minimum requirements needed to be considered for the customer success report.

Glenn Nott, President of simPRO US said, “We’re delighted to be ranked so highly by Featured Customers in this report. It’s very rewarding knowing that customer reviews have been instrumental in achieving such a high rating.”

Customer Success Reviews

Forty customer success reviews received from customers across the United States contributed to simPRO’s high ranking.

“simPRO has created a simple, platform solution for all aspects of my business. It has allowed a smoother flow of communication between departments and has streamlined our procedures in a great way.” Frank Bauer CEO, Proguard Protection Services, Inc.

“simPRO has dramatically improved our materials management and time entry process. As a result, our invoicing process has improved and we have access to reports that allow greater visibility into overall company performance and profitability.” Tim Orr General Manager, Blue Wave Communications

Field Service Management Software

simPRO allows you to take control of your business with simPRO Software’s office and mobile solutions. Designed for all types of service and project businesses, simPRO job management software helps you work smarter, provide exceptional service, and maximize your profitability.

Streamline your entire workflow, from estimating to service delivery and payment processing. simPRO software allows you to keep your cash flow positive, and enjoy complete visibility across your entire workforce as well as achieve real-time office-to-field connectivity.

simPRO Connect keeps field technicians connected with your office. Field employees can update times, materials, job details, and photos in real time – as well as issue invoices and collect payment on site as soon as a job is complete. The seamless office-to-field connection reduces travel time and increases billable hours.