Move away from manual, labor-intensive processes that are costing your business time and money.
With the preventative and reactive maintenance features and add-ons available in simPRO, you can keep a detailed and customizable report of every customer asset you create in simPRO. Whether you’re managing hundreds or thousands of sites, you can have all the information you require in seconds.
Full asset history, details of upcoming services, and attachments such as manuals or photos can be made available to office staff, field staff, and even customers to drive an efficient workflow.
Your technicians can use the simPRO Connect mobile app out in the field to share all data with the office in real time – no paperwork required.
While on the job, technicians can use Connect to capture test readings, register new assets, follow service level checklists, report defects, make notes, and even take photos.
Plan for profitability with the simPRO Maintenance Planner add-on. Know what’s to be tested – when – and what specific test is required. Create and assign jobs and quotes directly from the planner to get the job done quickly.
Be alerted when assets fail and require repair, and of critical failures that need to be addressed quickly. Create a job or quote from the alerts page right there and then.
Navigate and guide your business decisions with real-time, relevant data. Keep your customer asset maintenance compliant and generate reports on planned preventative maintenance*, test history, and asset lists.
Keep your customers in the loop, too. Share Asset Defect reports, Test History reports, and Planned Preventative Maintenance reports* with your customers.
Your customers can also use the Customer Portal to view their quotes, jobs, and outstanding invoices, as well as a list of assets and their current defects or planned preventative maintenance.
*Available only with the Maintenance Planner add-on.
“We can provide a service history for a particular detector so the customer can then check it. Because of that, we have picked up three contracts since January, where we may not have got them.”
Andy Beadle from Lightning Fire